Online Shopping Terms & Conditions - egybikers.com
EGYBIKERS.COM is a registered Egyptian company
under number 9517.
The following Terms, together with our e-store
overview info, and Website Use Terms apply
to your access to and use of our online shop
and the supply of goods ordered via our e-store.
By ordering goods from our online shop, you
acknowledge that you have read, understood
and agree to be bound by these Terms and the
other documents referred to.
You may buy goods offered online by us by
completing the order form available on our
website. To buy goods via our website, you
must be at least 18 years of age. By placing
an order, you confirm that you are at least
18 years of age and that all information you
provide is accurate, complete and not misleading.
You agree to deal with us in good faith and
in compliance with all applicable laws. We
may cancel orders where we consider that you
have not dealt with us in good faith or have
otherwise breached applicable laws, even if
the order has been confirmed and a credit
card charged. If your credit card is charged
for the purchase and we cancel the order,
we will notify you and credit your credit
card account for the amount charged, less
delivery charges and applicable taxes and
duties, at our discretion.
You must register with our website to be able
to make purchases from our online store. Once
you submit an order, you cannot cancel it.
All orders are subject to acceptance by us,
at our discretion.
We may provide special offers in relation
to our goods from time to time. At any time,
we may terminate any special offer without
advance notice. If terminated, a special offer
will continue to apply to goods you ordered
in good faith in accordance with these Terms
before the special offer was terminated.
The full payment for your order (including
the product price and applicable delivery
charges) is deducted from your credit card
on completion of your order. Delivery will
commence once payment has been processed/validated.
We accept payment by Visa and MasterCard.
Credit card details are processed using at
least SSL 128 bit encryption and are not stored
by us. Large transactions may involve additional
screening and we will require confirmation
on key details before we proceed to fill the
order. In this event, we will contact you.
In some cases this may delay your order by
a short period. EGYBIKERS might request -
on very rare instances- that specific large
value transactions (example: amounts >LE 5,000)
are either settled by Credit Cards or direct
bank deposits for security and safety reasons.
From time to time there may be errors on our
website such as wrong pricing, wrong descriptions
and offers for products that are not available
or are no longer available. Despite anything
else in these Terms, to the extent legally
permitted, we may decline or cancel any orders
that are affected by the error, even if the
order has been confirmed and a credit card
charged. If your credit card is charged for
the purchase and we cancel the order, we will
notify you and credit your credit card account
for the amount charged.
All goods are offered for sale subject to
available stock. If an item is out of stock,
we may contact you to offer a substitute.
If you do not accept a substitute item and
your credit card has been charged for an item
that is out of stock, we will cancel your
order and issue a credit to your credit card
account in the amount charged. If you order
goods and some are not in stock, you agree
that we may fill that part of your order for
which stock is available.
We charge a variable
cost depending on distance and size of the
items. To find out the shipping charges that
apply to you, simply add the items to your
shopping cart and proceed accordingly to the
checkout where the full cost will be calculated
and displayed before you make any payment.
It is your obligation to enter the correct
delivery address details at the time of ordering.
We are unable to deliver to a P.O. Box. We
use all reasonable efforts to dispatch orders
within 4-5 business days of the purchase date.
Most orders should arrive within a maximum
of 5 business days after dispatch depending
on the destination. It is your responsibility
to inform us promptly if an order does not
arrive by emailing firstname.lastname@example.org. Once we learn an order has not
arrived within a reasonable period we will
lodge an enquiry with the courier and advise
you of any issues that are discovered. We
are not liable for any loss or damage resulting
from late delivery or non-delivery and late
delivery does not entitle you to cancel your
order. You have the option to have your item
delivered with or without a signature of receipt.
If you choose to have the item delivered without
a signature of receipt you are responsible
for any loss or damage after delivery. If
you choose to sign for your item you will
generally need to be available between 7.00am
and 5:00pm to receive the delivery. You have
the option to choose a different delivery
address than your billing address. For example
you may want to use your work address for
delivery if your employer's workplace policies
allow this. If you do not answer when the
courier tries to deliver your order, the courier
will generally leave a card. You must then
contact the courier directly to arrange re-delivery.
Without limitation, we are not liable for
any loss or damage as a result of you failing
to contact our courier within the time specified
in any "article awaiting collection" notice
left by the courier at the time of delivery.
Free Shipping Promotion
From time to time, we may offer free shipping
promotions or similar. During the stated period
of the promotion, the express terms of any
specific promotion override these Terms other
than the Special offers and Error sections.
You must pay any return freight costs on change
of mind purchases; however we will cover redelivery
costs for exchanges for the first exchange.
Faulty items will be replaced with the same
item originally purchased where still available.
For faulty items that cannot be replaced,
a full refund will be offered; we will pay
all freight charges on faulty items.
If you receive any goods in a damaged condition,
we may issue you a credit in the amount paid
for the goods or send replacement goods at
our discretion if you notify us within 7 days
of the delivery date. We may ask you to provide
proof of the damage, as a condition of refund
Risk of damage, loss or deterioration to goods
passes to you on delivery in accordance with
Goods ordered by you remain our property until
you pay for them in full.
To the extent legally permitted, we exclude
all conditions, warranties, guarantees and
similar, whether express or implied, as to
the condition, suitability, quality, fitness
or safety of any goods or services supplied
by us (Warranties), other than those implied
by statute which may not be legally excluded.
Any liability we may have to you under Warranties
implied by statute which cannot be excluded
is limited, where expressly permitted by statute,
to supplying, or paying the cost of supplying,
the goods or services again or repairing,
or paying the costs of repairing, the goods,
at our option.
In addition to your statutory rights, if you
change your mind we will happily exchange
or refund your item/s providing the following
conditions have been met:
1. The items are returned within 10 days of
the purchase date and the original sales receipt
2. Items must be in original condition as
purchased, with all labels/tickets attached.
Garment must not have been worn. Returns/exchanges
can be sent to:
Rehab City Block 31 - Building 4 - Apartment
12 Cairo - Egypt
If you return items to us that do not comply
with the above requirements, we will return
them to you at your cost. PACKING PROBLEMS
Please check your items against your receipt.
If there are any discrepancies please email
[email@example.com] as soon as
possible and within 10 days of purchase date.
To obtain a refund or exchange via the egybikers.com
online store, please write a letter to clarify
whether it's a refund or exchange detailing
reasons and information and post the order
back to us with the letter. Promptly after
we receive your return package your refund/exchange
will be processed and new item sent back out
to you (where available) or we will credit
your credit card, excluding delivery charges
(unless goods are faulty or not as ordered).
You will be charged an additional fee for
redelivery. Do not re-use our courier bag.
Limitation of liability
To the extent legally permitted, in no event
will we be liable to any party for any direct,
indirect, incidental, special, exemplary or
consequential damages of any type whatsoever
related to or arising from the supply of goods
or services via this website or the use of
such goods or services by any person, including,
without limitation, any lost profits or savings,
damage to or loss of property or personal
injury (including death), even if we are expressly
advised of the possibility of such damages.
This exclusion and waiver of liability applies
to all causes of action, whether based on
contract, warranty, tort (including negligence)
or any other legal theories. To the extent
that the above exclusion of liability is unenforceable,
invalid or ineffective for any reason, it
will be severed from these Terms and our maximum
aggregate liability for all losses, damages
and other amounts referred to in the above
exclusion of liability under any cause of
action referred to in the above exclusion
of liability is limited to LE 100.
You agree to indemnify, defend, and hold us,
our officers, directors, employees, agents,
contractors, licensors and suppliers harmless
from and against all losses, expenses, claims,
proceedings, damages and costs (including
actual, special, direct, indirect, incidental,
exemplary or consequential) of every kind
and nature made by any other party due to
or arising out of any violation of these Terms,
any terms and policies it incorporates by
reference, the rights of another party, any
applicable law, statute, ordinance or regulation
or due to or arising out of any activity related
to goods and services supplied by us.
By emailing us at [firstname.lastname@example.org]
Notices to you
We may notify you by email, a general notice
on this website or by other reliable method
to an address or using contact information
previously provided by you.
You acknowledge and agree that we are excused
from performing our supply and other obligations
and will not be responsible for any delays
where and so long as we are prevented from
performing our obligations under these Terms
by events or causes beyond our reasonable
control. We will endeavor to notify you of
any delay and its expected duration. If we
are prevented from performing our obligations
for longer than a reasonable time, we may
elect to cancel your order and issue you a
credit in the amount paid for the order without
further liability to you.
These Terms (including any terms or policies
incorporated by reference) set out the entire
agreement between you and us concerning its
subject matter and supersedes all prior communications.
We may alter these Terms from time to time
by posting the altered version on our website.
You should visit the website regularly to
keep up to date with any alterations. In the
case of an alteration, the altered Terms only
apply to goods ordered via the website after
the alteration takes effect.
These Terms are governed by the law of Egypt.
The parties submit to the non-exclusive jurisdiction
of the courts of Egypt and its appellate courts.
The United Nations Convention on Contracts
for the International Sale of Goods (Vienna
Sales Convention 1980) does not apply.